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Most recent blog entries
 
Autotask Corporation releases new low-cost, self-serve edition -- Autotask Go!
MSPSN Community Blog By Amy Luby on 9/27/2007
and beefs up and renames core offering, Autotask Pro, Company seeks to put IT Services Automation into the hands of every IT Services Provider, regardless of size.
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Does anybody REALLY know what they are doing?
MSPSN Community Blog By Amy Luby on 9/9/2007
Distributors and vendors are creating products and services so fast in response to a market that is moving at warp speed, that when they do jump into the fray, even they don’t know exactly what they are doing. R&D is basically nonexistent, and Channel issues and questions are being answered on they fly, as they arise.
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SMB Managed Services Vendor Disappointment
MSPSN Community Blog By Amy Luby on 9/4/2007
We don't need stripped down solutions, we need smarter solutions.
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MSPSN Boot Camp Series kicsk off this month
MSPSN Community Blog By Amy Luby on 9/3/2007
Solving the most common problems the SMB MSP has when evolving into Managed Services
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I'm Han Solo
MSPSN Community Blog By Amy Luby on 5/3/2007
http://www.liquidgeneration.com/Media/Games/The_Ultimate_Star_Wars_Personality_Test/
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New LPI Monitoring Templates
SMB MSP Technical Process By chadgross on 3/18/2007

For all of our MSPSN members using Level Platforms, we have uploaded two new monitoring templates to the Downloads section:

   MSPSN Windows Workstation Template    for monitoring Windows XP and 2000 clients.

   MSPSN Trend C/S/M Template     for monitoring Trend's Client/Server/Messaging for SMB.

Also, the MSPSN LPI Monitoring Overview PDF document has been removed from the individual zipped downloads and added as a separate download - primarily to make it easeir to manage revisions to that document.
MSP Process to Profitability Series: CRM
MSPSN Community Blog By Amy Luby on 2/25/2007
CRM is a key business process for all businesses including the SMB MSP. Keeping your current clients happy, and winning new clients are of upmost importance. So, what’s so hard about that?
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Managed Service Defined, I think
MSPSN Community Blog By Amy Luby on 2/12/2007
MSPs: So, who are we? What do we look like? Let me know what you think...
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MSP Process to Profitability Series: Who Are You?
MSPSN Community Blog By Amy Luby on 1/28/2007
The Devil is in the details
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Process and Profitability for the MSP Intro.
MSPSN Community Blog By Amy Luby on 1/24/2007
This is the beginning of a series of posts which will identify what needs to take place inside your business when evolving into the MSP Model.
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